Shipping Information

DELIVERY & SHIPPING

 Delivery Time = Processing Time + Shipping Time

 PROCESSING TIME

 All items require 2-5 business days to process.

 

SHIPPING TIME

Method	Shipping Time	Price	Free Shipping
Standard Shipping to US,UK,AU,CA,FR,DE	5-14 Business Days	free	free shipping
Standard Shipping to Other Countries	7-18 Business Days	free	free shipping

*Please note that the time frame mentioned above doesn't include production time and account for delays caused by vendors or service and weather disruptions.

 

SHIPPING INFORMATION

Please note that the shipping address will be take from the order.If your shipping address is different from your billing address, please specify this during checkout.

The address can be changed before we ship your orders. However we are unable to change the shipping method or address once we ship your orders.

 

ORDER CONFIRMATION

After you complete your purchase. You will receive an "Order Confirmation" email (check your spam folder if you can't find it) Make sure all info is correct. If you have any questions, Please contact us anytime: office@memlamps.com

 

TRACKING AN ORDER

We will send out notification again when your order is ready to ship, issues your shipment tracking number, and provides a direct link to the carrier's package-tracking site.  This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped.

 

IMPORTANT

When the carrier returns an Undeliverable package because of address problem to us, you will be charged for reshipping costs,if you require refund.Please note that the personalized items there is a 30% restocking fee.